At CloneAppz, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our white label and clone app development services. Please read it carefully.
1. Information we collect
We collect personal information that you voluntarily provide when you request an estimate or demo, raise a support ticket, apply for a role, or contact us directly. Depending on the form, this may include:
- Your name, email address, phone number, company name, and country
- Project details such as the type of app, platforms, budget range, timeline, and preferred contact method
- Support ticket details such as your project name, the issue category, priority, and description
- Billing information, where applicable, which is processed by secure third-party payment providers
- Any other information you choose to share in your messages to us
When you browse our website, our hosting provider may automatically record technical information such as your IP address, browser type, and the pages you visit, for security and to keep the site running reliably.
2. How we use your information
We use the information we collect for legitimate business purposes, including to:
- Respond to your enquiries, schedule demos, and prepare estimates and proposals
- Provide, operate, and maintain our white label and clone app development services
- Provide technical support for platforms we have built
- Send you service updates, security notices, and administrative messages
- Improve our website and services
- Comply with legal obligations and protect against fraudulent or illegal activity
3. Sharing and disclosure
We do not sell, trade, or rent your personal information. We share it only in limited circumstances:
- With trusted service providers who help us run our business, such as website hosting, customer relationship management, email, and payment processing. They may only use your information to provide their services to us.
- If required by law, regulation, legal process, or an enforceable government request
- To protect the rights, property, or safety of CloneAppz, our clients, or the public
- In connection with a merger, acquisition, or sale of assets, in which case we will notify you before your information becomes subject to a different privacy policy
4. Data security and retention
We use industry-standard measures, including encrypted connections and access controls, to protect your personal information. No method of transmission over the Internet is completely secure, but we work to protect your data and regularly review our practices. You can read more on our Security page.
We keep your information only for as long as necessary to fulfil the purposes described in this policy, or as required by law.
5. Cookies
Our website uses cookies and similar technologies that are needed for it to work. With your consent, we also use analytics cookies to understand how our website is used. You can accept or reject analytics cookies at any time. See our Cookie Policy for details.
6. Your privacy rights
Depending on where you live, you may have the right to:
- Access, update, or delete your personal information
- Object to or restrict certain processing
- Receive a copy of your data in a structured, machine-readable format
- Withdraw your consent at any time, where processing is based on consent
To exercise any of these rights, email us at info@cloneappz.com.
7. Platforms we build for clients
When we build or maintain an app for a client, the client decides how their end users' personal data is collected and used, and is responsible for their own privacy policy. If you are a user of an app built by CloneAppz, please contact the business that operates that app.
8. Third-party links
Our website may link to external sites and services. We are not responsible for their privacy practices or content, and we encourage you to read their privacy policies.
9. Children's privacy
Our website and services are not directed at children under 13, and we do not knowingly collect their personal information. If you believe we have collected such information, please contact us so we can delete it.
10. Changes to this policy
We may update this policy from time to time. Changes will be posted on this page with a revised "Last updated" date. Continued use of our website or services after changes are posted means you accept the updated policy.
11. Contact us
If you have questions about this Privacy Policy or our data practices, email us at info@cloneappz.com.
